Call Center Executive (Entry-Level, Remote)

Company: FresherJob.org (Hiring for Multiple Companies)
Location: Remote
Job Type: Full-time | Trainee Program | Entry-Level
Experience: 0 to 6 months
Salary: Not Disclosed

Start Your Career in Customer Support

FresherJob.org is hiring Call Center Executives for multiple companies. This role is ideal for freshers looking to gain experience in customer service, communication, and problem-solving. As a Call Center Executive, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a seamless customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and provide accurate information.
• Maintain customer records and update databases with details of interactions.
• Ensure excellent customer satisfaction through effective communication.
• Escalate complex issues to the relevant department when needed.
• Follow company guidelines and service protocols.

Required Skills and Qualifications

• High school diploma, bachelor’s degree, or equivalent qualification.
• 0 to 6 months of experience (Customer service internships preferred).
• Strong verbal communication skills in English and/or regional languages.
• Ability to handle customer queries with patience and professionalism.
• Basic knowledge of computers and CRM software.
• Good problem-solving and interpersonal skills.

Preferred (But Not Mandatory) Skills

• Experience in customer support, telecalling, or sales.
• Knowledge of call center operations and service quality standards.
• Multilingual proficiency is a plus.

Why Join Us?

• Work with top companies hiring freshers in customer service roles.
• Hands-on training in communication, problem-solving, and CRM tools.
• Remote work flexibility with career growth opportunities.
• Exposure to real-world customer service operations.

How to Apply

Interested candidates can submit their resumes to resume@fresherjob.org with the subject line “Application for Call Center Executive (Entry-Level, Remote)”.