Non-Voice Process Associate (Entry-Level, Remote)

Company: FresherJob.org (Hiring for Multiple Companies)
Location: Remote
Job Type: Full-time | Trainee Program | Entry-Level
Experience: 0 to 6 months
Salary: Not Disclosed

Start Your Career in Backend Operations & Data Processing

FresherJob.org is hiring Non-Voice Process Associates for multiple companies. This role is ideal for freshers looking to gain experience in backend operations, data entry, and customer support via chat and email. As a Non-Voice Process Associate, you will be responsible for handling customer queries, processing data, and ensuring smooth business operations without voice-based communication.

Key Responsibilities

• Handle customer inquiries via chat, email, and ticketing systems.
• Process data, verify information, and update records in company databases.
• Assist in resolving customer issues and escalate cases when necessary.
• Ensure accuracy and efficiency in data processing and documentation.
• Maintain service quality and meet daily productivity targets.
• Collaborate with teams to streamline backend operations.

Required Skills and Qualifications

• Bachelor’s degree in any discipline.
• 0 to 6 months of experience (Internships or customer support roles preferred).
• Strong written communication skills in English.
• Proficiency in typing and basic computer skills.
• Attention to detail and ability to handle large volumes of data.
• Familiarity with CRM tools, ticketing systems, and email support.

Preferred (But Not Mandatory) Skills

• Experience in data entry, back-office operations, or email/chat support.
• Knowledge of customer service principles and problem-solving techniques.
• Ability to multitask and manage time efficiently.

Why Join Us?

• Work with top companies hiring freshers in non-voice customer support roles.
• Hands-on training in data processing, email support, and CRM tools.
• Remote work flexibility with career growth opportunities.
• Performance-based incentives and rewards.

How to Apply

Interested candidates can submit their resumes to resume@fresherjob.org with the subject line “Application for Non-Voice Process Associate (Entry-Level, Remote)”.