Customer Service Executive (Entry-Level, Remote)

Company: FresherJob.org (Hiring for Multiple Companies)
Location: Remote
Job Type: Full-time | Trainee Program | Entry-Level
Experience: 0 to 6 months
Salary: Not Disclosed

Start Your Career in Customer Support

FresherJob.org is hiring Customer Service Executives to assist clients, resolve inquiries, and enhance customer experience. This role is ideal for freshers looking to build communication, problem-solving, and client management skills.

Key Responsibilities

• Handle customer queries via phone, email, and chat.
• Provide accurate information and resolve customer issues.
• Maintain customer records and update support databases.
• Assist in processing orders, refunds, and complaints.
• Ensure high levels of customer satisfaction through professional service.
• Collaborate with internal teams to improve support efficiency.
• Follow company guidelines and compliance standards in customer interactions.

Required Skills and Qualifications

• Bachelor’s degree in any field (Business, Communication, or related preferred).
• 0 to 6 months of experience (Internships or customer-facing roles preferred).
• Strong verbal and written communication skills.
• Ability to handle customer interactions with patience and professionalism.
• Proficiency in Microsoft Office and CRM software.

Preferred (But Not Mandatory) Skills

• Experience with ticketing systems or customer support tools.
• Basic knowledge of troubleshooting technical issues.
• Multilingual skills are a plus.

Why Join Us?

• Work with top companies hiring freshers in customer support.
• Hands-on training in customer handling and communication strategies.
• Remote work flexibility with career growth opportunities.
• Exposure to real-world client management and problem-solving.

How to Apply

Interested candidates can submit their resumes to resume@fresherjob.org with the subject line “Application for Customer Service Executive (Entry-Level, Remote)”.