Support Engineer (Entry-Level, Remote)

Company: FresherJob.org (Hiring for Multiple Companies)
Location: Remote
Job Type: Full-time | Trainee Program | Entry-Level
Experience: 0 to 6 months
Salary: Not Disclosed

Launch Your Career in Technical Support

FresherJob.org is hiring Support Engineers for multiple companies. This role is ideal for freshers looking to start a career in IT support, troubleshooting, and system administration. As a Support Engineer, you will assist customers with technical issues, provide troubleshooting solutions, and ensure smooth system operations.

Key Responsibilities

• Provide technical support to customers via email, chat, and calls.
• Diagnose and troubleshoot hardware, software, and network issues.
• Assist in installing, configuring, and maintaining IT systems.
• Document technical issues and solutions for future reference.
• Collaborate with internal teams to resolve complex problems.
• Ensure timely resolution of technical queries and maintain customer satisfaction.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 0 to 6 months of experience (Internships in IT support or troubleshooting preferred).
• Strong problem-solving and analytical skills.
• Basic understanding of operating systems, networking, and IT infrastructure.
• Familiarity with troubleshooting techniques and remote support tools.
• Good communication skills and ability to explain technical concepts clearly.

Preferred (But Not Mandatory) Skills

• Experience with Windows, Linux, or MacOS troubleshooting.
• Knowledge of cloud computing, databases, or cybersecurity.
• Certifications like CompTIA A+, CCNA, or ITIL are a plus.

Why Join Us?

• Work with top companies hiring freshers in IT and support roles.
• Hands-on training in troubleshooting, system administration, and IT support.
• Remote work flexibility with career growth opportunities.
• Exposure to real-world IT infrastructure and problem-solving scenarios.

How to Apply

Interested candidates can submit their resumes to resume@fresherjob.org with the subject line “Application for Support Engineer (Entry-Level, Remote)”.