Voice Process Executive (Entry-Level, Remote)

Company: FresherJob.org (Hiring for Multiple Companies)
Location: Remote
Job Type: Full-time | Trainee Program | Entry-Level
Experience: 0 to 6 months
Salary: Not Disclosed

Start Your Career in Customer Support & Voice Process

FresherJob.org is hiring Voice Process Executives for multiple companies. This role is ideal for freshers looking to gain experience in customer support, telecalling, and voice-based communication. As a Voice Process Executive, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience over phone calls.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide accurate information and resolve customer queries effectively.
• Assist customers with product/service-related issues and escalate complex cases.
• Maintain call logs and update customer records in the system.
• Follow communication scripts and adhere to quality standards.
• Work closely with teams to ensure high customer satisfaction.
• Meet daily and monthly call targets set by the company.

Required Skills and Qualifications

• Bachelor’s degree in any discipline.
• 0 to 6 months of experience (Internships or customer service roles preferred).
• Excellent verbal communication skills in English and regional languages.
• Strong listening, problem-solving, and interpersonal skills.
• Ability to handle high call volumes and work in a fast-paced environment.
• Basic computer skills and familiarity with CRM tools.

Preferred (But Not Mandatory) Skills

• Experience in BPO, call centers, or customer service roles.
• Knowledge of voice process etiquette and call handling techniques.
• Ability to multitask and handle customer interactions professionally.

Why Join Us?

• Work with top companies hiring freshers in customer service roles.
• Hands-on training in voice process and customer engagement.
• Remote work flexibility with career growth opportunities.
• Performance-based incentives and rewards.

How to Apply

Interested candidates can submit their resumes to resume@fresherjob.org with the subject line “Application for Voice Process Executive (Entry-Level, Remote)”.